Overview:
“Manners are more important than laws. Manners are what annoy or soothe, corrupt or purify us.”
Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors.
When you’re well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships.
As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others.
Business etiquette is the way for this, as it is the combination of behaviors that makes business interactions predictable and professional across different people, organizations, and cultures.
Outline:
1. Understanding Etiquette
2. The Meet and Greet
3. Phone Etiquette
4. Dressing for Success
5. Office protocol
Hours:
4 Hours – one day training
Who should attend?
This workshop is designed for everyone at any level with any number of years of experience.
How will your future change with CBS?
After completing this workshop you will be able to apply the rules of business etiquette that will make your work environment more successful and pleasant for you and your co-workers. It will also aid you in building positive first impressions, and maintain a professional relationship with all business people you interact with.
Certificates & Accreditation
- CBS Certificate of completion
To Register. CLICK HERE
Overview
With the rapid development and change in the business world, competition in the business market has become a greater threat that needs fast, proactive, and innovative solutions. Businesses that fail in keeping up with this pace fail and disappear every day.
Whether we are making strategic decisions, developing new products, or even handling our day-to-day activities, creative and innovative thinking goes a long way in our success. Every employee in the organization must always search for new ways of doing things.
Unfortunately the stress of everyday life has been negatively affecting our ability of creative thinking. However, can we become creative once again? Yes, we can. This is what this workshop aims at achieving; reviving the spark of creativity inside you.
Outline:
1. Principles of creativity and innovation
2. Creating the future
3. Gaining understanding from different perspectives
4. Turning ideas into actions
Hours:
4 Hours – one day training
Who should attend?
This workshop is designed for everyone at any level with any number of years of experience who has a need to think out of the box at least some of the time.
How will your future change with CBS?
Completing this workshop will affect you and your organization at the same time; you will have a greater ability to generate innovative ideas, see things from new perspectives, brainstorm effectively with others, and most importantly turn these ideas into action.
Certificates & Accreditation
- CBS Certificate of completion
To Register. CLICK HERE
Overview:
We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help you work towards being that unforgettable person by providing communication skills, tips on making an impact, and advice on networking and starting conversations.
Outline:
1. Verbal & Non-Verbal Communication Skills
2. Making Small Talk and Moving Beyond
3. Moving the Conversation Along
4. Influencing Skills
5. Bringing People to Your Side
Hours:
4 Hours – one day training
Who should attend?
This workshop is designed for everyone who needs to further enhance their people skills.
How will your future change with CBS?
By following our process to communication, you will know, practice, and sustain good communication techniques that are critical for both achieving organizational goals and your own career success.
Certificates & Accreditation
CBS Certificate of completion
To Register. CLICK HERE
Overview:
Leadership is not telling others what to do. Leadership is inspiring others to do what needs to be done. Genuine leaders take a stand and motivate others to join them in a noble purpose. What is it that makes a leader, and what separates the good from the great? This workshop will explore different leadership theories and examine what makes a great leader.
Outline:
• The Evolution of Leadership
• Modeling the Way
• Enabling Others to Act
• Encouraging the Heart
• Practice Leadership
Hours:
6 Hours – one day training
Who should attend?
This workshop is designed for everyone who needs to learn about leadership and how to practice it.
How will your future change with CBS?
By following our process to leadership, you will know, practice, and sustain your leadership skills and become an example of leadership in your everyday actions.
Certificates & Accreditation
CBS Certificate of completion
To Register. CLICK HERE
Overview:
“Coming together is a beginning; keeping together is progress; working together is success.”
We face several challenges at work every day, and having a lack of team focus and motivation or an excess of destructive conflict between team members can only make things worse. So how can I make my team work together in a more confident, constructive and productive manner?
This workshop aims at providing the tips and exercises every team leader must know to ensure a consistent harmony amongst team members and succeed in his duties as a leader.
Outline:
1. Defining Success
2. Types of Teams
3. Team Stages
4. Team Building Activities
5. Solving Problems as a Team
6. Encouraging Teamwork
Hours
6 Hours – one day training
Who should attend?
Every person leading a team, whether a manager, supervisor, or team leader, or anyone who is a part of a team and wants to take the initiative in improving their team performance.
Also, whole teams can reserve a separate session to learn together team building techniques, and how effective and successful team work together.
How will your future change with CBS?
The experience of this team building workshop is a turning point in the career of any leader. It’s not only the understanding of the dynamics and challenges of successful teams, but also the carefully selected games and activities that will enrich your knowledge, skills, and abilities, and become an unforgettable and rewarding experience that will let you have successful teams that stand out amongst others.
Certificates & Accreditation
- CBS Certificate of completion
To Register. CLICK HERE
Overview:
There is a challenge for all employers and management in delivering the right balance between a confident, motivated workforce and a workforce which is driven to attain goals. It can be described as a mix between the pleasure of a comfortable working environment and the fear of failure, although in honesty it is more complicated than that equation suggests.
Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. This workshop is designed to show you the way to get the best out of a confident, motivated set of employees, and techniques of how to motivate that group.
Outline:
1. What is Motivation?
2. Is it worth it?
3. Motivational Theories
4. Create your own Motivation Checklist
Hours
4 Hours – one day training
Who should attend?
Managers, supervisors, or team leaders who want to improve their teams’ overall motivation level.
How will your future change with CBS?
Having examined the motivation process, you will be able to analyze the benefits of having motivated employees and the cost of retaining unmotivated or negative people. You will also be armed with various techniques that can be used to increase motivation.
Certificates & Accreditation
- CBS Certificate of completion
To Register. CLICK HERE
Overview:
“We don't have enough time”, “I have too much to do and not enough time to do it”, “I wish we had more than 24 hours in a day”, are phrases we are used to hear or say with feelings of frustration because it only leads to working longer hours, less sleep, and increased stress.
This time management workshop will give you the skills necessary to overcome this constant challenge in your everyday business and personal lives.
Outline:
• It’s just 24 hours a day: Think creatively
• Be SMART: Set your Goals for Peak Performance
• Tackling Procrastination: removing old habits
• I'm Sinking: A Lifejacket, Please
• Working Better with Others: Meetings, Delegating, and Saying "No"
Hours:
6 Hours – one day training
Who should attend?
This course will benefit any busy individual who would like to consider how they can regain control of their way in which they use this most precious and finite resource.
How will your future change with CBS?
By following our process to effective time management, you will know, practice, and sustain your techniques in making an intelligent use of your time, gain control, reduce stress, increase your productivity and ultimately improve the quality of your everyday life.
Certificates & Accreditation
CBS Certificate of completion
To Register. CLICK HERE
Overview:
This program can benefit anyone who presents; a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others.
Outline:
1. Creating the Program
2. Choosing Your Delivery Methods
3. Verbal Communication Skills
4. Non-Verbal Communication Skills
5. Creating and presenting your PowerPoint Presentations
6. Pumping it Up a Notch
Hours:
12 Hours – Two days training
Who should attend?
This workshop is designed for everyone at any level with any number of years of experience who need to communicate ideas to their colleagues, customers or business associates.
How will your future change with CBS?
You will be challenged during the workshop to step outside your comfort zone to learn new techniques. You will have the opportunity to practice what you have learned by giving short presentations until you convey the skills necessary to be a great presenter.
Certificates & Accreditation
- CBS Certificate of completion
To Register. CLICK HERE
Overview:
Every manager whether the managing director or first-line supervisor has many human resources duties, due to the fact of direct handling with people. It is the manager’s role to ensure placing the right person in the right job, training employees on necessary tasks, improve their job performance, develop their abilities, interpret organization’s policies and procedures, etc., thus requiring an understanding of the fundamentals of HR practices in order to efficiently handle these issues and get the best out of his or her team.
Remember “Every Manager is an HR Manager.”
Outline:
1. Using job descriptions and person specifications as an aid
2. Interviewing and selecting the right person
3. Perform effective performance appraisals
4. Retaining my team
5. Employment legislations
Hours:
10 Hours – Two days training
Who should attend?
This workshop is designed for professionals who need to understand the basics of human resources functions to use in the day-to-day operations.
How will your future change with CBS?
Implementing the best practices in HR will go a long way in increasing your team productivity while decreasing waste of time and effort, as it will guide you on how to bring in the best people to your team, create and maintain team morale, develop smooth working relationships in the team, and gain their cooperation and dedication.
Certificates & Accreditation
- CBS Certificate of Completion
To Register. CLICK HERE
Overview:
Marketing in our local market has been long mixed with sales and advertising activities. The role of marketing is developing long-term marketing strategies based on the full understating of the internal and external environment of my organization and accordingly select and position my products and services. It’s all about the ability of delivering the right products or services with the right message and right image, to the right people, at the right time.
The marketing aspect of the business has tremendous effect not only the day-to-day operations of a business but also on the long-term business plans developed.
This two-day workshop will cover marketing principles, techniques, and skills needed in a dynamic and practical manner.
Outline:
1. Marketing Overview
2. Understanding The Market (STP)
• Market research
• Market segmentation
• Target Markets
Positioning
3. Marketing Mix
• New Product/Service Decisions
• Price Strategies
• Place Strategies
• Promotion Strategies
4. Mini Marketing Plan
Hours::
12 Hours – Two days training
Who should attend?:
This workshop is designed for professionals at any level with any number of years of experience who need a broader business perspective.
How will your future change with CBS?:
Gaining a marketing viewpoint and integrating it to your day-to-day way of thinking and decision making will have tremendous returns not only to your business but also to your career.
Certificates & Accreditation:
- CBS Certificate of Completion
To Register. CLICK HERE
Overview:
Do I need to have an accounting knowledge base although I don’t work at the accounting department? As a matter of fact, Yes! Any mid-career employee that aspires to go up the career ladder will have to gain at some point a basic proficiency in understanding and analyzing financial statements and ratios.
This two day training will present you in a simple and non-complicated manner the accounting fundamentals you will need.
Outline:
1. The role and objectives of accounting in businesses
2. The nature of accounting transactions
3. The basic financial statements
4. The basic accounting principles
5. Applications of the accounting principles
6. The Financial Reports and decision support
7. Financial ratios analysis and performance evaluations
8. How to Price products and services
9. The Egyptian Law of income Taxation.
Hours:
18 Hours – Six days training
Who should attend?
All professionals whose positions or aspired position as decision makers and managers need a certain amount of exposure to accounting practices. Participants do not need to have any previous background of accounting.
How will your future change with CBS?
After completing this training you will be able to comprehend the technical language of accountants and the financial information they provide, thus gaining you a competing edge in decision making.
Certificates & Accreditation
- CBS Certificate of Completion
To Register. CLICK HERE