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Self Development Training Solutions
It's Beyond Training It's a lifetime Experience

Practical Insight to Human Resources

Self Development Training Solutions

Course overview

CBS Overview:
Organizations are managed and staffed by people, without people organizations cannot exist, and its success is dependent on them. What is any company, no matter how big it is without people? It is people not buildings or brand names that make a company.
Human Resources Management is the process of acquiring, training, appraising, and compensating employees, and meeting their health, safety, and fairness concerns. All these together form the talent management process the HR department manages, and this changes the activities of HR from the old view of being it a cost center, to a profit center because of the many short-term and long-term returns gained.
This program is based on case studies and the practical implementation through both group and individual activities that will guide you through all necessary knowledge, techniques, and skills needed for an HR specialist at the local market.

CBS Outline:
1. HRM Infrastructure
2. Personnel Planning
3. Recruitment and Selection
4. Training & Development
5. Compensation & Pay plans
6. Performance Appraisals
7. Employee Incentives & Retention
8. Managing Governmental Issues/Relations

CBS Hours:
60 Hours – 40 Hours in-class training & 20 Hours project implementation
Twice weekly (5 weeks)

CBS Who should attend?
All HR specialists who want to gain not only the academic knowledge of books, but the practical skills needed to operate at our local market, and graduates who want to join the HR field with the right skill set.

CBS How will your future change with CBS?
This program will arm you with the basis of HR academic knowledge, in addition to developing your skills at implementing this knowledge on real life problems and local case studies, eliminating the gap faced by many HR academic graduates when joining the HR force.

CBS Certificates & Accreditation
- CBS Certificate under the condition of:
- Attending the minimum number of days required.
- Successfully completing the requested project.
- Recommendation Letter by ElNahass Consulting
- Project Technical Report

CBS To Register. CLICK HERE

Customer Service Excellence

Self Development Training Solutions

Course overview

CBS Overview:
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products or services. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running.
This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.

CBS Outline:
1. Who We Are and What We Do
2. The Service Culture
3. Establishing Your Attitude
4. Identifying Customer Needs
5. In-Person Customer Service
6. Telephone Etiquette
7. Recovering Difficult Customers
8. Go The extra Mile

CBS Hours:
40 Hours – twice weekly (5 weeks)
Morning & Evening classes available

CBS Who should attend?
All who currently work in the customer service field and want to become a better customer service representative. Previous experience in the field is not required to be able to join this program.

CBS How will your future change with CBS?
This program introduces you to a complete customer service model that has a five-step process: greeting, listening, questioning, responding, and resolving. All which will expand your abilities in identifying your customers’ needs, overcome tough situations, and most importantly provide an outstanding customer service that will positively reflect on your business and hence your career.

CBS Certificates & Accreditation
CBS Certificate under the condition of:
- Attending the minimum number of days required.
- Successfully applying all requested activities by the trainer.

CBS To Register. CLICK HERE

Practical Insight to Sales & Marketing

Self Development Training Solutions

Course overview

CBS Overview:
The career of sales professionals is becoming more difficult by the day as customers continuously change their purchasing behavior and as competitors become tougher. This program aims at preparing sales professionals that have both marketing concepts, and sales skills.

CBS Outline:
1. Marketing definition
2. Difference & relationship between Marketing and sales
3. Marketing research
4. Marketing segmentation, targeting and positioning (STP)
5. Service Marketing Mix (7P’s)
6. Sales Elements, Cycle, Technique, and reports
7. Dealing with problems and crises
8. Organize your workspace and workflow to make better use of time
9. Delegate more efficiently
10. Business etiquette with examples of how etiquette can be of value to a company or organization

CBS Hours:
60 Hours – 40 Hours in-class training & 20 Hours project implementation
Twice weekly (5 weeks)

CBS Who should attend?
For all people who have begun or want to begin a career in sales, as well as those who want to refresh and update themselves on some of the main issues.

CBS How will your future change with CBS?
After completing this program you will become armed with a general base of marketing knowledge and skills, as well as with the sales knowledge, skills, attitudes, and activities needed by an active sales force in order to compete grow, and succeed in today’s professional environment.

CBS Certificates & Accreditation
- CBS Certificate under the condition of:
- Attending the minimum number of days required.
- Successfully completing the requested project.
- Recommendation Letter by ElNahass Consulting
- Project Technical Report

CBS To Register. CLICK HERE

Practical Insight to Marketing

Self Development Training Solutions

Course overview

CBS Overview:
The program is structured to take participants from marketing concepts to real world examples and finally to a customized, market-specific application. The marketing plan is studied in a meaningful sequence; and, at the conclusion of each section, individual participants construct a key part of their overall marketing plan.

CBS Outline:
PART ONE: Principles of Marketing
Module 1: What is Marketing
Module 2: Marketing Origen
Module 3: Consumer Buyer Behavior

PART TWO: Building a Marketing Strategy
Module 1: Research & Segmentation
Module 2: Target Markets
Module 3: Positioning

PART THREE: Implementing Marketing Tactics
Module 1: Product/ Service Marketing Mix (7 P’s)
Module 2: Integration
Module 3: Control

IMPLEMENTATION: The Marketing Plan

CBS Hours
60 Hours – 40 Hours in-class training & 20 Hours project implementation
Twice weekly (5 weeks)

CBS Who should attend?
Those who just started or will start their marketing field journey, and marketing specialists who want to assess and refine their current marketing plan, and improve their business results.

CBS How will your future change with CBS?
After completing this program you will have the key skills necessary for preparing a professional marketing plan through your full understanding of how to build and implement successful marketing strategies. In addition to your ability to change your company’s sales and promotion focused view to a more comprehensive marketing view that leads to the long-term and sustainable success of the business.

CBS Certificates & Accreditation
- CBS Certificate under the condition of:
- Attending the minimum number of days required.
- Successfully completing the requested project.
- Recommendation Letter by ElNahass Consulting
- Project Technical Report

CBS To Register. CLICK HERE

Creative Accountant Diploma - CAD

Self Development Training Solutions

Course overview

CBS Overview:
This diploma aims at the preparation of a Qualified Accountant to be scientifically and professionally able to manage the Accounting system within business organizations and meet the requirements of accounting standards and add value to the users of accounting system and contribute to the provision of professional solutions with a scientific basis to the problems of measurement and disclosure of Accounting.

CBS Outline:
CAD 1 : Financial Accounting
• Conceptual Framework - Concepts and requirements.
• Accounting Cycle ( establishment , bookkeeping , documentations flow )
• Financial Statements ( Presentation and disclosure)
• Accounting for services business operations.
• Merchandise business operations ( inventory Systems :Periodic VS perpetual )
• Manufacturing business operations (inventory & Production flow )
• Property , plant , and equipment ( fixed Assets ) – insight with related Standard's
• Cash , banking , LGs , LCs ( Export and Import Operations )
• Receivables - Measurement and disclosure ( Provisions Vs receives)
• Payables and short term liabilities
• Statement Of Cash Flow - Insight approach

CAD 2 : Cost Control Accounting
• Cost Concepts, organizations analyses, integration with financial system.
• Costing approaches Traditional and Advanced Systems.
• Budget and cost controlling.
• Job Order Costing System
• Process Costing System.
• Operating Costing Systems
• ABC Activity Base Costing Systems and TQM Total Quality management.
• Pricing dictions and advanced managerial approach.

CAD 3 : Financial Analysis & Performance Evaluating
• Financial analyses ratios measurement and reporting.
• Capital Investment detections support.
• Nonfinancial Performance Measurement and reporting.
• KPI, Key Performance Indictors.
• BSC, Balanced Scorecards.

CBS Hours
140 Hours – twice weekly (12 weeks)
Of which 70 hours project

CBS Who should attend?
Fresh Graduates to strongly enter the business market’s financial and managerial sectors, and for employees at any level and with any number of years of experience in the financial department.

CBS How will your future change with CBS?
This Diploma is designed to improve your job performance, as you will be implementing all aspects of the curriculum through real life data and project. Hence, after completing this diploma you will be professionally capable of:
• Working according to Accounting Conceptual Framework, IFRS “International Financial Reporting Standards“, and EAS “Egyptian Accounting Standards”.
• Establishing Accounting system of a Business Entity
• Preparing Adjustments, Trial Balance, Financial Statements And Financial Reports
• Solving advanced Financial and Managerial accounting issues.
• Providing Value Added reports to support decision makers in several business issues
• Measuring and Controlling production or services Cost.
• Performance evaluating using advanced Tools.

CBS Certificates & Accreditation
- CBS Certificate under the condition of:
- Attending the minimum number of days required.
- Successfully completing the requested project.
- Recommendation Letter by ElNahass Consulting
- Project Technical Report

CBS To Register. CLICK HERE

Executive Secretary

Self Development Training Solutions

Course overview

CBS Overview:
It is 8:50 AM and you just arrived at your desk for work. Your manager is waiting for you with a concerned look on his or her face and asks, “Is the sales report ready? I have to present it to the senior management team at 9:00 AM!” You hesitate before you respond. Then you say, “I thought the meeting was tomorrow.” You can imagine how the conversation goes from there. Welcome to the Professional Executive Secretary Program!

CBS Outline:
1. Daily Routine
2. Empowering Yourself
3. Telephone Manners
4. Email Writing
5. Getting It All Done On Time
6. Special Tasks
7. The Team of Two
8. Taking Care of Yourself

CBS Hours:
18 Hours – Twice weekly (3 weeks)

CBS Who should attend?
Graduates from various fields who want to become professional executive secretaries, and current executive secretaries who want to develop their skills and abilities.

CBS How will your future change with CBS?
A super executive secretary is a priceless treasure for any manager. After completing this program you will be able to provide a professional, organized, customized, and on-time assistance to your manager, and become a valuable asset nor your manager or the company can survive without.

CBS Certificates & Accreditation
- CBS Certificate under the condition of:
- Attending the minimum number of days required.
- Successfully applying all requested activities by the trainer.
- Recommendation Letter by ElNahass Consulting to A level trainees.

CBS To Register. CLICK HERE

Training of Trainer (TOT)

Self Development Training Solutions

Course overview

CBS Overview:
Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of his or her job, you’ll want to be prepared for the training that you do. This workshop will give all types of trainers’ tools to help them create and deliver engaging and compelling workshops that will encourage trainees to come back for more.

CBS Outline:
1. Adult Learning
2. Understanding Training and Facilitation
3. Gathering Materials
4. Creating a Lesson Plan
5. Choosing Activities
6. Preparing for the Workshop
7. Getting Off on the Right Foot
8. Delivery Tips and Tricks
9. Keeping it Interactive
10. Dealing With Difficult Participants
11. Tackling Tough Topics

CBS Hours:
48 Hours – 6 days training

CBS Who should attend?
Professionals from various fields and backgrounds who want to combine their technical expertise with the career of training and become professional trainers.

CBS How will your future change with CBS?
This program is based on practical implementation and practice, it needs your high commitment, hard work, and follow up, but the outcome is rewarding and fruitful. You will gain the necessary techniques and confidence to deliver quality programs, using your unique style that is based on industry level recognized standards and best practices.

CBS Certificates & Accreditation
- CBS Certificate of Completion accredited by the Syndicate of Human Development Trainers (S.H.D.T)
- Syndicate Membership Card (Optional)

CBS To Register. CLICK HERE